Cancellation & Refund Policy

Cancellation and refund policy

We at Edexeed try to cater to the request for rescheduling the classes in the following scenarios.

1. In the event of sickness or serious inconveniences on the part of the students or the family members

2. If there is an unavoidable reason or serious sickness on the part of the tutor to schedule the class during the time requested by the student or the parent

3. In the case of serious natural calamity or political instability which disrupts travel and other public life

The rescheduled class will be further scheduled in mutual agreement with the student and parent taking into consideration of the time availability for both the tutors and the student

Refund Policy

In the event, that the tutor is not able to cater to the tutoring requirement, the company will replace the tutor with another professionally qualified tutor.

If the class cannot be rescheduled, or another professional tutor can’t be employed, the fees paid for that session will be carried over to the next session. I the canceled session is the last session for the students which couldn’t be rescheduled and there are no other classes or courses for the student with Edexeed, the amount pending with Edexeed will be refunded through the same account mechanism through which the amount has been credited to the company. The refund process will take place within 3 working days and in case the refund hasn’t been credited even after 5 working days, the aggrieved party can approach the company with documentary evidence used for requesting the refund.